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The Cancer Treatment and Research Center - CTIC - is located in the northern part of Bogota, Colombia. The address is Carrera 14 No. 169-49

  1. PAGO ELECTRÓNICO:  

Ingrese a https://www.cticsarmientoangulo.org/pagos, aquí puede realizar pagos de: 

PACIENTE NACIONAL: 

  • PSE: Medio de pago con débito de cuenta de ahorros o cuenta corriente nacional. 

  • TARJETA DE CRÉDITO O TARJETA DE DÉBITO: Medio de pago con tarjetas de crédito de las franquicias VISA, MASTERCARD Y AMERICAN EXPRESS. O tarjeta de débito de cualquier entidad financiera nacional de las franquicias VISA, MASTERCARD Y AMERICAN EXPRESS. 

PACIENTE INTERNACIONAL: 

  • TARJETA DE CRÉDITO: Medio de pago con tarjetas de crédito de las franquicias VISA, MASTERCARD Y AMERICAN EXPRESS. 

 

Este pago por quedar en línea le permite generar un agendamiento inmediato de los servicios pagados. 

 

  1. PAGO PRESENCIAL EN LA FUNDACIÓN:  

  • EFECTIVO: En las ventanillas de admisiones se recibirá un tope máximo de $5.000.000 por paciente en efectivo; si el pago es superior, debe dirigirse a la entidad bancaria más cercana para realizar el pago por consignación. 

  • TARJETA DE CRÉDITO O TARJETA DE DÉBITO: Medio de pago con tarjetas de crédito de las franquicias VISA, MASTERCARD Y AMERICAN EXPRESS. O tarjeta de débito de cualquier entidad financiera nacional de las franquicias VISA, MASTERCARD Y AMERICAN EXPRESS. Para el pago es obligatorio presentar el documento original del tarjetahabiente para comprobar la titularidad. 

 

Este pago por ser presencial le permite generar un agendamiento inmediato de los servicios pagados. 

 

  1. PAGO CONSIGNACIÓN O TRANSFERENCIA BANCARIA:  

Si el pago lo desea realizar mediante una consignación o transferencia bancaria, deberá tener en cuenta la siguiente información: 

 

Entidad bancaria: BANCO DE BOGOTÁ.  

Titular de la cuenta: FUNDACIÓN CTIC. 

Tipo de cuenta: Ahorros 

Número de cuenta: 062065586.  

Nit: 901.002.487-0  

 

Este pago, por ser en entidad bancaria, tiene un tiempo de verificación de entre 4 a 12 horas hábiles después de enviar el soporte al correo tesoreria@fctic.org. Una vez confirmado, podrá acceder a realizar agendamiento del servicio.

Debe diligenciar el FOT-TSR-017 FORMATO SOLICITUD DEVOLUCIÓN A PACIENTE que puede descargar en https://www.cticsarmientoangulo.org/documents/4306186/5069256/FOR-TSR-017+FORMATO+DE+SOLICITUD+DEVOLUCION+A+PACIENTES.pdf/9ca245d3-4669-f7d6-24dd-d9e9b3a4e7dc?t=1689958812779. Una vez diligenciado, debe enviarlo a los correos devoluciones@fctic.org con copia a tesoreria@fctic.org. 

El tiempo máximo para la devolución será de 15 días hábiles después de recibido el formato y los soportes correspondientes. 

CTIC offers comprehensive care for adult and pediatric oncologic patients, although at first we will focus on the adult population. We provide specialized consultation, diagnostic imaging and nuclear medicine, clinical and pathology lab services, hospitalization, radiotherapy, chemotherapy, and surgery.

At CTIC we have several communication channels

By phone

Call center 601 7448000
Business hours 
Monday to Friday: 8:00 a.m. to 6:00 p.m.
Saturdays: 8:00 a.m. to 12:00 m.

Switchboard 601 7454421
Business hours 
Monday to Friday: 7:30 a.m. to 5:00 p.m.
Saturdays: 7:00 a.m. to 12:00 m.

E-mail
experiencia@fctic.org

Web portal
www.cticsarmientoangulo.org contact us option or
ethical line https://www.cticsarmientoangulo.org/ethical-line

Suggestion box
You can  leave all your comments in the suggestion boxes available at CTIC

Personalized services
At CTIC, User Experience staff available in the various functional units will offer guidance and support to patients and families and assist u with their needs.

Send your request to historiaclinica@fctic.org and attach the completed form “COPY OF CLINICAL RECORD REQUEST - ADULT PATIENT” plus the documents to support the proceeding; should the request be submitted by a person who is not the patient, we recommend that you follow the established guidelines and complete the form entitled “AUTHORIZATION TO PROVIDE CLINICAL RECORD TO A THIRD PARTY”.

Clinical record request form
Third-party authorization form

Patients will be able to access CTIC services through their affiliation to the health and social security system under the contributive and subsidized regimes, provided the Benefits Plan Management organizations with a formal agreement with CTIC authorize service provision in our facilities. In summary, only the people who are authorized by the insurer with an effective agreement will be able to gain access. Access through out-of-pocket payment will also be possible to any person who may have an interest.

Partial hospitalization services are available for priority care of symptoms related to the oncologic disease or its treatment. Care is provided by an internal medicine specialist and can be scheduled in advance (priority consultation).

To access this service, make your appointment through the call center (601-7448000), on the second or fourth floors of the outpatient clinic if your are there for other medical assessments, or directly at the service located in Underground Floor 1 of the hospital.

In case of serious or severe symptoms requiring immediate care, please go to the nearest emergency service.

For additional information, please see the patient information piece.

Partial hospitalization information

If you are interested in any of our services, please call our (601) 7448000 service line and leave your contact information. We will get back to you with additional information.

Laboratory test results are forwarded — prior authorization of the patient — to the registered e-mail address. Alternatively, they can be collected directly from the laboratory located on the second floor, from Monday to Friday between 6:00 a.m. and 3:00 p.m.

Diagnostic imaging results will be delivered through a link sent to the patient’s e-mail address (prior authorization). They can also be collected in person at the diagnostic imaging service.

Visits are allowed around the clock. However, please bear in mind the following considerations:

  • Outpatient Clinics

During the day: Up to one person is allowed to accompany patients with functional limitations and/or clinical conditions that require permanent assistance.

  • Inpatient wards

During the day: Up to two visitors are allowed at any given time, taking turns as needed.

During the night: Visitors can take turns to be with patients between 6:00 a.m. and 8:00 p.m.

  • Intensive Care Unit

During the day: Up to two visitors are allowed at any given time, taking turns as needed.

During the night: Visitors can take turns to be with patients between 6:00 a.m. and 8:00 p.m.